Privacy Policy

Peace of Cayman Excursions

About This Policy

Peace of Cayman Excursions is responsible for the personal information we collect to manage our private boat charters and jet ski rentals in Grand Cayman.

This policy explains how we collect and use information through our website, booking forms, waivers, payment authorization forms, email, WhatsApp and in-person interactions.

Information We Collect

Depending on your enquiry or booking, we collect:

Your name, email address, phone/WhatsApp number and address information.
Your requested service, date, time, activities, guest numbers and children’s ages.
Your accommodation, pickup location, private dock details and special requests.
Booking-related messages, payment records and cancellation or refund requests.
Information provided on waivers and rental forms, including signatures, dates of birth, emergency contacts and government identification or passport details where requested.
Payment and cardholder information provided through our separate credit card authorization process.
Technical information associated with use of our website, such as browser, device and cookie information.

Please provide only information relevant to your enquiry or booking. If you provide information about other guests or emergency contacts, make sure they know you are sharing it with us and direct them to this policy. Information about children should be provided by a parent, guardian or an adult authorized to arrange their participation.

How We Use Your Information

We use personal information to:

Respond to enquiries and assess booking requests.
Arrange charters, rentals, pickup locations and requested activities.
Send booking updates, confirmations, reminders and other service-related messages.
Process authorized payments, deposits and refunds.
Manage waivers, participant eligibility, safety requirements and emergencies.
Maintain business records, resolve disputes and meet applicable legal obligations.
Operate and protect our website and booking systems.

Required booking information helps us arrange and provide your service. If it is not supplied, we may be unable to complete your booking.

Our Grounds for Using Information

Depending on the purpose, we use information to take steps you request before a booking, fulfil our agreement with you, comply with legal obligations, or support legitimate business interests such as managing enquiries, maintaining records and protecting our services.

Where consent is required, we will ask for it. You may withdraw that consent by contacting us. Withdrawal does not affect lawful use that occurred beforehand.

Payment Information

Our website booking-request form does not collect your card details.

We currently request deposits through a separate credit card authorization form. We receive the cardholder and payment information you provide on that form and use it to process the payment you authorize through our merchant payment service.

Our bank and payment service providers also process information needed to complete transactions, refunds and payment enquiries.

Please do not enter card details in the website’s booking fields or Special Requests box.

Who We Share Information With

Information may be shared, where needed for the purposes described above, with:

The Captain and authorized personnel arranging or delivering your service.
Wix, which provides our website and booking platform.
Our email, messaging and other business service providers.
Banks and payment service providers handling transactions.
Professional advisers, insurers or authorities where necessary for legal obligations, emergencies or claims.

Information Used Outside the Cayman Islands

Booking administration may take place in Canada as well as the Cayman Islands. Our technology and communication providers may also process information in other countries.

Overseas processing remains subject to applicable data protection requirements. You can contact us for information about the arrangements relevant to your personal information.

Keeping and Protecting Information

Our policy is to retain personal information only for as long as needed for the purpose for which it was collected, including applicable accounting, legal, insurance and dispute-resolution requirements.

Different records may require different retention periods. Payment authorization forms and identification information require particular care and should not be retained simply because a booking record is kept.

Our policy is to limit access to people who need the information for their work and to use appropriate safeguards for electronic and paper records. No method of electronic transmission or storage is completely secure.

Our Wix website uses cookies and similar technologies to support core functions, security and reliable operation.

You can manage or delete cookies through your browser settings. Blocking some cookies may affect website functionality.

Your Privacy Rights

Under applicable data protection law, you may request access to your personal information and correction of inaccurate information. In certain circumstances, you may also request that we stop using or delete information.

You can ask us to stop using your information for direct marketing. Where processing depends on your consent, you may withdraw that consent.

These rights are subject to applicable conditions and exceptions. We may need to verify your identity before responding.

Please contact us using the details below to make a request or raise a concern. You may also complain to the Cayman Islands Ombudsman.

Other Websites and Services

Links to services such as Google Maps or WhatsApp take you to services operated by other organizations. Their privacy policies apply to information they collect through those services.

Updates to This Policy

We may update this policy when our services or information-handling practices change. The revised policy will be posted on this page.

For privacy questions or requests, please contact:

Peace of Cayman Excursions
Grand Cayman, Cayman Islands

WhatsApp: +1 (345) 930-7784
Email: peaceofcaymanexcursions@gmail.com

Cayman Islands Ombudsman:
https://ombudsman.ky/data-protection