Arrival & Pickup

• Please arrive at your confirmed pickup location 15 minutes before your scheduled departure.

• Late arrivals may reduce your charter time.

• If your pickup location has not yet been finalized, we will contact you before your charter with the confirmed location and meeting instructions.

 

Guest Cancellations & Rescheduling

• If you cancel 48 hours or more before your scheduled departure, your deposit will be fully refunded or applied to another available date, at your choice.

• If you cancel less than 48 hours before your scheduled departure, your deposit is non-refundable.

• Deposits are non-refundable for no-shows.

• Please contact us by WhatsApp or email to request a cancellation or date change. Rescheduling is subject to availability.

 

Cruise Ship Guests

• If your cruise ship is unable to port in Grand Cayman, your deposit will be fully refunded or applied to a future available date, at your choice.

• Changes to your ship’s arrival or departure times alone do not automatically qualify for this exception. Please contact us as soon as you become aware of a schedule change.

 

Weather & Safety

• The Captain may cancel a charter because of unsafe weather or sea conditions, mechanical issues or other safety concerns.

• If we cancel your charter for one of these reasons, you may choose a full refund of your deposit or reschedule to another available date.

• Light rain does not automatically result in cancellation. The Captain will determine whether conditions are safe for your charter.

• Guests must follow the Captain’s safety instructions throughout the charter.

 

Contact Us
For booking questions, cancellations or changes, please contact Peace of Cayman Excursions:
WhatsApp: +1 (345) 930-7784
Email: peaceofcaymanexcursions@gmail.com