Guest Cancellations & Rescheduling

• If you cancel 48 hours or more before your scheduled rental start time, your rental payment or booking deposit will be fully refunded or applied to another available date, at your choice.

• If you cancel less than 48 hours before your scheduled rental start time, your rental payment or booking deposit is non-refundable.

• Rental payments and booking deposits are non-refundable for no-shows.

• Contact us by WhatsApp or email to request a cancellation or date change. Rescheduling is subject to availability.

Late Arrival

• Follow the meeting location and arrival instructions provided in your booking confirmation.

• If you arrive late, your riding time may be reduced to maintain the scheduled return time. No refund is provided for time lost because of your late arrival.

• If you arrive after your scheduled rental period has ended, the booking is treated as a no-show.

• Identification checks, payment, the waiver and the mandatory safety briefing must be completed before riding.

Weather & Operator Cancellations

• We may delay, modify, shorten or cancel a rental because of weather, sea conditions, mechanical issues, regulatory requirements or safety concerns.

• If we cancel before departure for one of these reasons, you may choose a full refund of your rental payment or booking deposit, or reschedule to another available date.

• If we end your rental early because of unsafe weather or sea conditions, mechanical failure not caused by the renter, or another operational issue on our side, you may choose a proportional refund for unused riding time or credit for that time toward another available rental.

• Partial refunds are calculated using the price paid for the affected jet ski rental and the proportion of riding time not provided.

• These unused-time refunds do not apply when the rental ends because of unsafe behaviour, rule violations or damage caused by the renter.

Refusal or Termination of a Rental

• We may refuse or stop participation if a guest is intoxicated, behaves unsafely, fails to follow instructions or does not meet the stated age, identification or waiver requirements. In these circumstances, the rental payment or booking deposit is non-refundable.

• If we determine that a guest cannot participate safely for a health or physical reason, despite meeting the stated booking requirements, we will refund the unused portion of the affected jet ski rental. If that rental has not started, its rental payment or booking deposit will be refunded.

Refundable Security Deposit

• The separate $500 USD security deposit per jet ski is not a cancellation fee.

• It remains refundable, subject to valid loss or damage deductions under the signed rental agreement.

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Walk-Up Rentals

• Walk-up rentals are subject to availability. The advance cancellation and no-show rules apply to rentals reserved beforehand.

• The weather, operator cancellation, participation and security deposit provisions above also apply to walk-up rentals.

Contact Us

For cancellations or date changes, please contact Peace of Cayman Excursions:

WhatsApp: +1 (345) 930-7784
Email: peaceofcaymanexcursions@gmail.com